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Televisions & Projectors

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    Support Community

    A place where you can find solutions and ask questions

    TV Troubleshooting Guide

    Save time, fix your TV online with this easy guide
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    • Android TV | Google TV (BRAVIA)

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    Connections

    Get help connecting to a home network, other devices, screen mirroring and troubleshooting.

    Demonstration & Installation of TV

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    Purchase Parts and Accessories

    Find replacement remote controls, parts and accessories.

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    Setup and troubleshoot your favorite video apps like YouTube, Netflix, Amazon etc.
    • Find what you are looking for...manuals, firmware, drivers, specifications and more
    • Wall mounting - compatible Wall-Mount Brackets and screw hole distance measurements for BRAVIA TV (2015-2020 models)
    • Having trouble with your remote? Here are the five most common causes and how to solve them

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    Get help with audio settings and troubleshooting.

    Picture, Screen & Flashing Lights

    Get answers to common questions like lines on the screen, no picture and image quality.

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    Models: 501

    • Popularity
    • Alphabetical (A to Z)
    • Alphabetical (Z to A)
    • KD-55A8H
      DownloadsManualsQuestions & Answers
    • KD-65A8H
      DownloadsManualsQuestions & Answers
    • KD-85Z8H
      DownloadsManualsQuestions & Answers
    • KD-55X9000H
      DownloadsManualsQuestions & Answers
    • KD-65X9000H
      DownloadsManualsQuestions & Answers
    • KD-43X7400H
      DownloadsManualsQuestions & Answers
    • KD-55X7400H
      DownloadsManualsQuestions & Answers
    • KD-65X7400H
      DownloadsManualsQuestions & Answers
    • KD-43X7500H
      DownloadsManualsQuestions & Answers
    • KD-77A1
      DownloadsManualsQuestions & Answers

    Important Information

    • End of support notification for products using the Windows 7 operating system
    • Notice for BRAVIA TV owners: Termination of VEWD TV Store on Sony 2012 through 2018 BRAVIA TVs
    • Termination of Track ID, Music Search, Video Search on Sony 2011 and 2012 BRAVIA TVs
    • Notice of Free LCD Panel Repair for Owners of BRAVIA LCD TV KD-55X9300D
    • Notice for BRAVIA TV owners: Termination of Twitter Service Availability on Sony 2010 through 2016 BRAVIA non-Android TV models
    • Notice to Customers using “Memory Stick PRO High Speed media” and “Memory Stick PRO Duo High Speed media (with adaptor)” with WEGA TV sets
    • Important Notification for 11 Languages availability in Sony BRAVIA KLV-32R302E
    • Termination of Opera TV Store service on Sony 2015 and 2016 Android TVs
    • Notice for Sony product owners:End of Skype Service Availability
    • Notice for Sony product owners: Termination of Twitter (Social Viewing) service availability on Sony 2015 – 2017 Android TVs

    Questions & Answers

    • BRAVIA TV Troubleshooting Guide
    • What is Screen Mirroring and how do I use it with my Sony TV?
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