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Sony SupportTelevisions & Projectors

LCD TVs (BRAVIA)

    Where is the model name located on my product

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    DownloadsManualsQuestions & Answers

    Support Community

    A place where you can find solutions and ask questions

    TV Troubleshooting Guide

    Save time, fix your TV online with this easy guide
    Important Information

    Popular Topics

    Demonstration & Installation of TV

    *Terms & Conditions apply

    Purchase Parts and Accessories

    Find replacement remote controls, parts and accessories.

    BRAVIA TV Apps Troubleshooting Guide

    Learn how to solve some common issues you may have with apps on your TV.
    • Find what you are looking for...manuals, firmware, drivers, specifications and more
    • 2019 Sony Smart TV Interactive Guide
    • Wall mounting - compatible Wall-Mount Brackets and screw hole distance measurements for BRAVIA TV (2015-2020 models)
    • Having trouble with your remote? Here are the five most common causes and how to solve them
    • 2018 Sony Smart TV Interactive Guide

    TV Connectivity Guide

    Get help connecting to a home network, other devices, screen mirroring and troubleshooting.

    Sound & Audio

    Get help with audio settings and troubleshooting.

    Picture, Screen & Flashing Lights

    Get answers to common questions like lines on the screen, no picture and image quality.

    Where to Buy

    Buy the latest genuine products only from our authorized dealers.

    Models: 290

    • Popularity
    • Alphabetical (A to Z)
    • Alphabetical (Z to A)
    • KLV-32W622G
      DownloadsManualsQuestions & Answers
    • KDL-32W6100
      DownloadsManualsQuestions & Answers
    • KLV-32W672G
      DownloadsManualsQuestions & Answers
    • KDL-43W6600
      DownloadsManualsQuestions & Answers
    • KLV-32W512D
      DownloadsManualsQuestions & Answers
    • KDL-42W700B
      DownloadsManualsQuestions & Answers
    • KLV-43W672G
      DownloadsManualsQuestions & Answers
    • KLV-43W772E
      DownloadsManualsQuestions & Answers
    • KLV-24P413D
      DownloadsManualsQuestions & Answers
    • KLV-32W622E
      DownloadsManualsQuestions & Answers

    Important Information

    • End of support notification for products using the Windows 7 operating system
    • Notice for BRAVIA TV owners: Termination of VEWD TV Store on Sony 2012 through 2018 BRAVIA TVs
    • Termination of Track ID, Music Search, Video Search on Sony 2011 and 2012 BRAVIA TVs
    • Notice of Free LCD Panel Repair for Owners of BRAVIA LCD TV KD-55X9300D - Updated on 21 Jan 2021
    • Notice for BRAVIA TV owners: Termination of Twitter Service Availability on Sony 2010 through 2016 BRAVIA non-Android TV models
    • Notice regarding discontinuation of TV Programs and Video on Demand
    • Notice for certain Sony BRAVIA LCD TVs Repeated Reboot and Temporary Disabled Internet Services
    • Important Notification for 11 Languages availability in Sony BRAVIA KLV-32R302E
    • Termination of Opera TV Store service on Sony 2015 and 2016 Android TVs
    • Notice for Sony product owners:End of Skype Service Availability
    • Notice for Sony product owners: Termination of Twitter (Social Viewing) service availability on Sony 2015 – 2017 Android TVs

    Questions & Answers

    How to cast content to your Sony TV

    This video illustrates how easy it is to stream content from various sources, such as your PC, smartphone or mobile device.

    Video Tutorials

    Learn how to use and know the features of your TV

    Accessibility for BRAVIA LCD TV

    Learn about visual, hearing and mobility accessibility features
    • BRAVIA TV Troubleshooting Guide
    • How to perform a Firmware / Software update on BRAVIA TV?
    • The BRAVIA TV cannot be connected to the Internet: how to perform a network diagnosis.
    • What is Screen Mirroring and how do I use it with my Sony TV?
    • Images that are not saved in the DCIM folder do not appear on the Discover Photo category.
    • Netflix errors messages and error codes
    • How to determine which version of the Netflix app is on my Sony device?
    • Network Services / Apps Status (Netflix, Amazon Video, YouTube, Spotify)
    • What are the compatible HDR formats on my TV (other than Android TV™)?
    • Internet streaming videos freeze, stop, pause, buffer, or the picture and sound quality is poor.
    • The Netflix icon is missing.
    • Will My TV Output Dolby Digital Plus Audio While Streaming on Netflix App?
    • When streaming Netflix Ultra HD, the image is not in 4K.
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      Book, track or maybe even avoid a repair

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