Article ID : 00235647 / Last Modified : 17/05/2021

I can't find downloaded content in the Music library (Music player)

    IMPORTANT: This article applies only to specific products and/or operating systems. Check the Applicable Products and Categories section of this article before starting these steps.

    If downloaded content cannot be found, select  (Update database button) in the Music library. This will allow purchased content to be registered to the database and reflected in the library.

    NOTES: 

    • When updating the database, only content stored in the following folders will be registered in the Music library:
      • The Music or the Download folder in the memory of the player.
      • The Music folder on the microSD card.
      If content is not displayed in the Music library after updating the database, make sure that content is moved to one of the above folders and then update the database again.
    • The destination for music downloads differs depending on the online music service.