Article ID : 00124627 / Last Modified : 19/08/2019

How to setup the IR Blaster to control the TV and a set-top box during the Initial Setup process.

    You can control your Android TV™ and set-top box (cable box) with the TV's Remote Control by connecting the IR Blaster included with the TV.

    IMPORTANT:

    • This article applies only to specific products and/or operating systems. Check the Applicable Products and Categories section of this article before starting these steps.
    • The A9G, X85xxG (55/65/75/85), X95xxG, and Z9G series are all Set-top box control compatible models, and can control a set-top box without an IR Blaster. For additional details, refer to the How to set up to control the set-top box (cable/satellite box) on your Android TV article.
    • The steps to perform this procedure are detailed below, and a Video Tutorial is also available to show you the steps as they are being performed.
    • Make sure that the connected set-top box supports the IR Blaster function. Contact the device manufacturer to confirm it's compatibility with the IR Blaster function.

    Depending on your situation, follow one of the methods below.

    Setup the IR Blaster from the Initial Setup screen
    Setup the IR Blaster from the Settings menu


    Setup the IR Blaster from the Initial Setup screen

    Follow these steps to setup the IR Blaster from the Initial Setup screen.

    NOTES:

    • The Initial Setup screen appears if it is the first time that the TV is turned on or after performing a factory data reset.
      Please exit from the IR Blaster setting screen by pressing the BACK button if you set-up later or not wish the IR Blaster.
    • The display screen may differ depending on the model or OS version.
    1. Turn on the Android TV and the connected set-top box.
    2. Start the Initial Setup process of the Android TV.
    3. When the message Would you like to control your set-top box (cable or satellite box) with your TV remote control? appears on the TV screen during the Initial Setup, select Yes or Setup

    4. On the Power on and Connect screen, select OK.
    5. Connect the IR Blaster.
       
      For a USB type IR Blaster

       Connection using a USB type IR blaster
      1. Set-top box or AV Receiver
      2. IR Blaster cable
      3. IR Blaster USB port
      Any USB port is acceptable
      For a plug type IR Blaster 

      Connection using a plug type IR blaster
      1. Set-top box or AV Receiver
      2. IR Blaster cable
      3. IR Blaster jack (socket)
      Please don't connect to IR IN
       (USA/Canada/Mexico Only);


       

       

      Please connect to IR BLASTER



      NOTE: When a USB type IR Blaster is used, a message will appear on the screen to indicate that the device is connected to the USB port.
       
    6. Select OK.
    7. Place the IR Blaster near the remote sensor of the set-top box.

      NOTES:

      • Once the IR blaster cord is in place, a message Searching for your set-top box may appear.
      • Refer to the instruction manual of the set-top box or contact the device manufacturer for information about the location of the IR sensor on the set-top box.
         
    8. Under the Select the input to which your set-top box is connected screen, select the appropriate input being used.

    9. Under the Select your service provider screen, select your service provider.

    10. Enter your Zip code.

    11. Under the Can you control your set-top box? screen, select YES if you see the picture or signal on the Test screen.
    12. Under the Set up TV program information screen, select Start.

      NOTE: This function is useful for the guide program of the set-top box.

    13. Under the Select your provider screen, select the name of the service provider in your area.



      NOTE: This is a reconfirmation of your cable or satellite service provider.

    14. Under Set-up is complete screen, select OK.
    15. Turn on Set-Top box (Cable TV or Satellite TV) as follows.
      Unable to control the set-top box or A/V receiver when using the IR Blaster function.

    Setup the IR Blaster from the Settings menu

    If you have completed the Initial Setup process and skipped setting up the IR Blaster, you can setup the IR Blaster by following these steps.

    NOTE: The display screen may differ depending on the model or OS version.

    1. Turn on the TV and make sure that the set-top box is connected and on.

    2. On the TV remote, press the HOME button.
    3. Select  Settings.
    4. Under TV category, select External inputs.
    5. Select IR Blaster setup.
    6. Connect the IR Blaster.
       
      For a USB type IR Blaster

       Connection using a USB type IR blaster
      1. Set-top box or AV Receiver
      2. IR Blaster cable
      3. IR Blaster USB port
      Any USB port is acceptable
      For a plug type IR Blaster 

      Connection using a plug type IR blaster
      1. Set-top box or AV Receiver
      2. IR Blaster cable
      3. IR Blaster jack (socket)
      Please don't connect to IR IN
       (USA/Canada/Mexico Only)


       

       

      Please connect to IR BLASTER



      NOTE: When a USB type IR Blaster is used, a message will appear on the screen to indicate that the device is connected to the USB port.
       
    7. Select OK.
    8. Place the IR Blaster near the remote sensor of the set-top box.



      NOTE: Refer to the instruction manual of the set-top box or contact the device manufacturer for information about the location of the IR sensor on the set-top box.
       
    9. Under IR Blaster setup, select Supported Models.
    10. Under the Supported Models screen, select Set-top box.

    11. Under the Select your service provider screen, select your cable or satellite service provider.

    12. Under the Search for your Set-top box manufacturer screen, enter the manufacturer name of the cable or satellite box.



      NOTES:
      • Before you input the setup box manufacturer's name, make sure you enable the caps letters on the on-screen keyboard. The TV may not recognize the set-top box if the caps letters are not enabled.
      • An error Model Not Found may display, if the setup box manufacturer's name is not recognized. 

      How to input your set-top box manufacturer's name

      To input the setup box manufacturer's name, follow the steps below.
      1. On the on-screen keyboard highlight the Shift  key.
      2. Using the supplied remote control, press and hold the Enter  on the middle of the four directional arrows until a blue line is positioned at the bottom the Shift  key. 
      3.  Enter the model number of the set-top box.
      4. Select DONE.
    13. Enter your Zip code.

    14. Under the Select the input to which your set-top box is connected screen, select the appropriate input being used.


    *Android TV is a trademark of Google LLC.