Skip to Content
Main menuSONY
  • SONY
  • Sony Sites
  • Electronics
    Electronics
    Televisions & Home Cinema
    • All Television & Home cinema products
    • Televisions
    • Home Theatre & Soundbars
    • Blu-ray Disc™ & DVD Players
    View All
    Audio
    • All Audio products
    • Headphones
    • MP3 Players
    • High-resolution audio
    • Wireless speakers
    • Audio Systems
    • Digital voice recorders
    • Home Theatre
    View All
    Cameras
    • All Camera products
    • Interchangeable Lens Cameras
    • Lenses
    • Compact Cameras
    • Cinema Line Cameras
    View All
    Video Cameras
    • All Video Cameras products
    • Camcorders
    • Action Cameras
    • Professional Video Cameras
    • Cinema Line Cameras
    View All
    Car Audio
    • All Car & Marine products
    • Mobile ES™ Series
    • Receivers and Players
    • Amplifiers
    • Speakers and Subwoofers
    • In-Car OEM Audio
    View All
    Storage & Cables
    • All Energy, Storage & Cables products
    • Memory Cards & SSD
    • Cables
    View All
    All Electronics
    See Professional Products and Solutions
    Join the CommunityJoin the communityA place to discover and share amazing photos with like-minded photography enthusiasts. Discover MoreWhere to BuyWhere to BuyOur Sony Products are available to buy through retailers near you. Find Out More
  • PlayStation®
  • Support
Hi
  • My Sony
    Sign in
    • Favourites
    • Newsletter Subscriptions
    • Community
    • Favourites
    Sign out
  • Favourites
  • Search Sony
  • Sony Sites

Sony SupportLCD TVs (BRAVIA)

KD-43X7002F

Included components may vary by country or region of purchase: RMT-TX301P

  • Specifications

All

DownloadsManualsQuestions & Answers

Support Community

A place where you can find solutions and ask questions

TV Troubleshooting Guide

Save time, fix your TV online with this easy guide
Important Information

Popular Topics

Demonstration & Installation of TV

*Terms & Conditions apply

Purchase Parts and Accessories

Find replacement remote controls, parts and accessories.

Get Help With Video Streaming Services

Setup and troubleshoot your favorite video apps like YouTube, Netflix, Amazon etc.

BRAVIA TV Apps Troubleshooting Guide

Learn how to solve some common issues you may have with apps on your TV.
  • Wall mounting - compatible Wall-Mount Brackets and screw hole distance measurements for BRAVIA TV (2015-2021 models)
  • Having trouble with your remote? Here are the five most common causes and how to solve them
  • 2018 Sony Smart TV Interactive Guide

TV Connectivity Guide

Get help connecting to a home network, other devices, screen mirroring and troubleshooting.

Sound & Audio

Get help with audio settings and troubleshooting.

Picture, Screen & Flashing Lights

Get answers to common questions like lines on the screen, no picture and image quality.

Where to Buy

Buy the latest genuine products only from our authorized dealers.

Important Information

  • End of support notification for products using the Windows 7 operating system
  • Notice for BRAVIA TV owners: Termination of VEWD TV Store on Sony 2012 through 2018 BRAVIA TVs
  • Termination of Serial Abtak service on Sony 2016 through 2018 BRAVIA Android and non Android TVs
  • Software Update for Enhanced Security
  • Notice regarding discontinuation of TV Programs and Video on Demand
  • Notice for certain Sony BRAVIA LCD TVs Repeated Reboot and Temporary Disabled Internet Services

Downloads

Looking for Firmware / Software Update of your TV?

Find out where to find and how to update here.

Support by Sony mobile app

Stay informed about news, software/firmware updates and more!

Release Date
  • Firmware update to v1.909 for Asia PacificRelease Date: 11/01/2022
    11/01/2022

Manuals

  • English
File Size
Release Date
  • Help Guide (Web manual)File size is not provided.Release Date: 30/09/2020
    30/09/2020
  • Help Guide (Web manual)File size is not provided.Release Date: 29/09/2020
    29/09/2020
  • Help Guide (Web manual) - IndiaFile size is not provided.Release Date: 25/11/2019
    25/11/2019
  • [PDF]Operating Instructions(2.23 MB)Release Date: 28/05/2018
    2.23 MB
    28/05/2018

Questions & Answers

  • BRAVIA TV Troubleshooting Guide
  • What is Screen Mirroring and how do I use it with my Sony TV?
  • How to connect the BRAVIA TV to a network using a wireless connection (Wi-Fi network)
  • [VIDEO] Unbox the Sony BRAVIA R42F, W62F, W62G, W67F, W67G, W80F, W80G, X70F, X70G, X75F, X85F, X80G Series
  • Setup and Troubleshoot Netflix
  • Netflix errors messages and error codes
  • How to determine which version of the Netflix app is on my Sony device?
  • Network Services / Apps Status (Netflix, Amazon Video, YouTube, Spotify)
  • What are the compatible HDR formats on my TV (other than Android TV™)?
  • Internet streaming videos freeze, stop, pause, buffer, or the picture and sound quality is poor.
  • The Netflix icon is missing.
  • Will My TV Output Dolby Digital Plus Audio While Streaming on Netflix App?
  • When streaming Netflix Ultra HD, the image is not in 4K.
  • footer_community

    Support Community

    A place where you can find solutions and ask questions

  • Contact support

    Contact our Support team

  • Repair & Warranty

    Book, track or maybe even avoid a repair

  • Support by Sony (Mobile App)

    Never miss an update again! Find information and receive instant notifications about your product

    Get it on Google PlayDownload on the App Store

  • Chat with Us
  • Email Us
Find a Store
See Our Locations
Support
  • Online Help
  • Track Repair Status
  • Locate Service Centres
In the news
  • Press Center
Contact Us
  • Live chat
  • Newsletter Subscriptions
  • Contact Us
India

Company InfoE-Waste ManagementCorporate Social ResposibilitiesCareersProfessional Products & SolutionsSite Map

Follow us on Twitter

Visit us on Twitter

Subscribe on YouTube

Visit us on YouTube

Like us on Facebook

Visit us on Facebook

Follow us on Instagram

View on Instagram
Copyright © 2021 Sony India. All rights reserved

Terms and Conditions of Website UsePrivacy Policy