How to transfer pictures and videos from a camera to a computer or device.

USB Connection:

• How to transfer pictures from a camera to a computer running on Windows or macOS with a USB connection

Wireless Connection:

• How to transfer pictures and videos using a Wi-Fi connection in Windows
• How to transfer pictures and videos using a Wi-Fi connection in macOS (OS X v10.10-10.11 / macOS 10.12 - 10.13)
• How to transfer pictures wirelessly using Imaging Edge Mobile (PlayMemories Mobile successor) device:
  https://support.d-imaging.sony.co.jp/app/iemobile/l/
  (Select "How to use" and choose your model)
• How to transfer pictures and videos using NFC One-touch sharing to a mobile device

Memory Card:

• How to transfer pictures from a memory card to a computer

Troubleshooting

• Frequently Asked Questions for PlayMemories Home
• The computer does not recognize the USB connection from a Sony digital camera.
• I cannot establish a Wi-Fi connection between the camera and smartphone.
• I cannot save data on my computer by wirelessly connecting using PlayMemories Home.