This page introduces Frequently Asked Questions (FAQs) and useful information for PlayMemories Home.
Click on the icon/topic to view help articles.
NOTE: Also refer to the Help page (English only).
- How to import or transfer photos and videos to a Windows computer using the PlayMemories Home.
- How to import or transfer photos and videos to a Macintosh computer using the PlayMemories Home.
- Images cannot be imported from the camera in PlayMemories Home.
- I cannot save data on my computer by wirelessly connecting using PlayMemories Home.
- Error: Connect a device or media to the computer. is displayed on the import screen and the camera is not recognized when attempting to import images with PlayMemories Home.
- It takes a long time to import images or update the database in Playmemories Home.