Article ID : S500029622 / Last Modified : 11/04/2018

Why can't users be created or saved in Address Book?

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Users cannot be created or saved in Address Book.

Microsoft® verified this symptom. To resolve this symptom, do not enter more than 150 characters in the text field of the first and last name.

For more information, please refer to the following solution in Microsoft technical support website.
Article ID: Q305945
Last Reviewed: October 19, 2001
Title: Address Book Loses Data When Information in Name Input Box Exceeds Size.