Article ID : S500019585 / Last Modified : 11/04/2018

How to resolve when Disc won't eject?

Disc won't eject.

    Try the following:

    1. Turn on the system.
    2. Press and hold PLAY button and OPEN/CLOSE button on the system for more than 10 seconds.
    3. Keep pressing down the buttons until the tray opens.
    4. Remove the disc.