Article ID : 00336778 / Last Modified : 20/01/2026Print

    There is no sound when the speaker is connected to the WLA-NS7 wireless transmitter via Bluetooth.

    If the issue occurs, follow these steps to end the Bluetooth connection of the speaker and the WLA-NS7, and then reconnect them.

    • Disconnect and reconnect the USB Type-C cable from the DC IN port of the WLA-NS7. The transmitter restarts and then reconnects with the speaker automatically.
    • If 2 devices are connected with the speaker concurrently (multipoint connection), open the Music Center app on the connected device, and select Settings → Management of Bluetooth connected devices to end the Bluetooth connection with the speaker.

    Hint: If the TV has a Bluetooth function, we recommend connecting the speaker and the TV directly via Bluetooth.