VAIO™ Laptop & Computer: Archived

Sony recommends Windows 8.
VAIO Onsite Warranty
Terms & Conditions
All service requests have to be invariably logged at Sony Call Center Toll free number 1800-103-7799.
Call Center agent shall endeavour to provide technical assistance over phone or thru remote on line diagnosis facility (thru internet) to resolve the service request, failing which ,onsite visit will be arranged.
The Onsite Service shall cover only repair of Notebook PC as per factory configuration & shall not cover any restoration of additional or optional software or add ons and/or hardware accessories that the customer may have availed or on any bundled offer with the Notebook PC.
The Onsite Service is only intended to be a value added service but without prejudice to other terms and conditions as mentioned in the standard warranty terms as reflected in the warranty card. The attending engineer shall attempt to resolve the service issue on best effort basis with no guarantee of on site resolution.In case the product cannot be repaired at customer’s site, it shall be carried to the service center after a job sheet issued to the customer and delivered to customer after repair.
The Onsite Service shall cover only replacement of defective spare parts and labor . It shall not cover breakdowns due to problems related to operating system / application programs or any other 3rd party software issue.
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