Reset the Headphones
Plug the USB cable into the headset to charge.
The headset is reset automatically when the charging starts
Pairing information and other settings will not be affected
Initialize the Headphones to Factory Settings
Turn off the headset, and ensure no USB cable is connected.
Press and hold the [POWER] and the [Playback] button for 7 seconds or more. A blue indicator light will flash four times.
The headset will initialize, resetting the settings and pairing information.
Delete the headset from the list of Bluetooth products on your device.
Pair the headset to your selected device again