Article ID : 00278687 / Last Modified : 27/05/2022

"A USB device has exceeded the power limits" is displayed on the computer when charging the headphones (WH-1000XM5)

    The message A USB device has exceeded the power limits... is displayed when the current supplied by the connected computer is less than what is required to charge the headphones. This is a specification of the Windows 10 operating system.

    When this message is displayed, the headphones cannot charge at the maximum rate capable with the USB PD (Power Delivery) feature. The charging can still be done successfully, just not as rapidly as the estimated USB PD (Power Delivery) charging time.