Article ID : 00341220 / Last Modified : 01/04/2024Print

How to reset or initialize the Wireless Headphones (INZONE H9 (WH-G900N) / INZONE H7 (WH-G700))

    IMPORTANT: This article applies only to specific products and/or operating systems. Check the Applicable Products and Categories section of this article before starting these steps.


    Resetting the headphones

    If the headset cannot be turned on or cannot be operated even when it is turned on, reset the headset.

    Note: Resetting will not delete any data or pairing information.

    1. Connect the headset to an AC outlet.

      Use the supplied USB Type-C cable and a commercially available USB AC adaptor.

      The charging indicator (orange) lights up.

      INZONE H9:

      Illustration indicating the USB AC adaptor (A)

       

      INZONE H7:

      Illustration indicating the USB AC adaptor (A)

      A: USB AC adaptor

    2. Press and hold the  (power) button and  (Bluetooth) button for about 8 seconds or more.

      INZONE H9:

       

      INZONE H7:

      The headset will be reset.


    Initializing / Reformatting the headphones to restore factory settings

    Notes:

    • The configurations of various settings are reset to the factory preset values.
    • Bluetooth pairing information is deleted.
    1. Turn off the headset.

      Remove the USB Type-C cable.

    2. Press and hold the  (power) button and  (Bluetooth) button for about 10 seconds or more.

      INZONE H9:

      When initializing is complete, the left and right ring indicators (white) flashes 4 times.

       

      INZONE H7:

      When initializing is complete, the  (power) indicator (white) flashes 4 times.