Article ID : 00150400 / Last Modified : 21/06/2018

Where can I find the model and serial numbers for my Digital Music Player or other Portable Audio devices?

    The model and serial numbers can be found on the device itself or in the bar code on the original box.

    Barcode Label on the Original Box

    S01-XXXXXXX-X
    The seven numbers following "S01-" are the serial number.
    NOTE:If there is a string of zeros, such as "00000000," the product does not have a serial number.

    Image

    Digital Music Player
    The model and serial number is located on the front, bottom or side

    For the NWZ-W Series, check the earpiece.

    Image

    1: Model number
    2: Serial number

    Headphone

    • X Headphones: The model and serial number is on both sides of the headband. (e.g., MDR-X10)
    • Headphones: The model and serial number is located on the side of the unit. (e.g., MDR-XB700)
    • The model and serial number is located on the packaging and manual. (e.g., MDR-EX1000)?

    NOTE: Some products do not have a serial number.

    Image

    Digital Voice Recorder 
    The model and serial number  is located on the rear or battery region.