Article ID : 00206027 / Last Modified : 15/02/2019

Does the headset produce sound when you unplug it and plug it back in?

    Unplug the headset and plug it back in approximately 3 times, plugging it in firmly the last time.

    • Produces sound

      The issue was caused by poor plug contact or connection. Poor plug contact or connection occurs easily when the plug is not clean. Clean the headset plug regularly using a dry cloth.

    • Does not produce sound

     

     

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