Article ID : 00205928 / Last Modified : 15/02/2019

Connect the supplied USB cable to the charging case.

    Does the charging indicator turn on when you connect the USB cable to the charging case and start charging?

    NOTE: Use the USB cable that is supplied with the product. Charging may not be possible with a commercially-available USB cable.

    • Indicator lights up

      The issue was caused by a low battery level in the charging case.
      Wait until the headset is fully charged.

    • Does not light up



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