Article ID : 00205921 / Last Modified : 15/02/2019

Do sound skipping and noise stop occurring after you unplug the headset and plug it back in?

    Unplug the headset and plug it back in approximately 3 times, plugging it in firmly the last time.

    • Yes, it does.

      The issue was caused by poor plug contact or connection. Poor plug contact or connection occurs easily when the plug is not clean. Clean the headset plug regularly using a dry cloth.

    • No, it does not.

     

     

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