Article ID : 00225073 / Last Modified : 06/07/2023Print

Netflix issue; Check the following

    Service may not be available (such as being unable to watch videos or login) due to the system maintenance by the network service provider. 
    Check Netflix service availability here first. 

    If the service is available, please refer to below for further troubleshooting. 
    YouTube™, Netflix, or other streaming app doesn't work.
    When streaming Netflix Ultra HD, the image is not in 4K.
    Help Center (links to external website)

    Please refer the support page for your TV model for any latest information. 


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