This article explains how to find the MAC address of your TV. You may need the MAC address to connect your TV to a network, configure MAC address filtering, or troubleshoot network connection issues.
Check your TV's MAC address
- On the remote control, press the HELP button or press the
(Input) button, and then select Help.
Note: If Help is not shown in the input selection screen, select Edit and add Help. - The available menu options vary by model. Select the path that appears on your TV:
- Select Status & Diagnostics → Network status and diagnostics.
- Select Status & Diagnostics → View network status.
- Select View network status.
- Select Contact us.
- Select Contact & Support → System Information → MAC Address (Wired)/MAC Address (Wireless).
About the displayed MAC address
- Wired LAN connections: Your TV displays the MAC address of its wired LAN interface. Depending on the model and connection status, the address may appear only when the TV is connected to the network.
- Wi-Fi connections: Your TV displays the MAC address of its Wi‑Fi interface.
- Depending on the model, your TV may display MAC addresses for both the wired LAN and Wi-Fi interfaces when it is not connected to a network.
Tip: If your Wi‑Fi access point uses MAC address filtering:
- Temporarily disable MAC address filtering.
- Connect the TV to the Wi‑Fi network.
- Check the TV's Wi‑Fi MAC address.
- Add the address to the access point’s allowed list.
- Re‑enable MAC address filtering.