Article ID : 00167249 / Last Modified : 03/04/2024Print

How to care the OLED/LCD TV

    IMPORTANT: This article applies only to specific products and/or operating systems. Check the Applicable Products and Categories section of this article before starting these steps.

    You can refer to this video tutorial for maintenance tips for your Sony BRAVIA TV, or refer to the steps below.

    Tip: Learn how to turn captions on or off when watching Internet videos from YouTube

    Before you start

    WARNING! Be sure to observe the following. Wrong treatment may cause damage to the TV.

    • Before cleaning, be sure to unplug the power plug from the socket.
    • Since special processing is carried out on the liquid crystal screen, do not touch the screen as much as possible.
    • Do not apply detergent directly to the TV. The sprayed detergent may drip over the lower part of the screen or exterior part, and the TV may malfunction.
    • Do not splash volatile liquid such as insecticide onto the TV or use solvents such as benzene, thinner, etc. The TV may deteriorate or its paint may peel off.
    • If you let the TV contact rubber or vinyl materials for a long time, the TV may deteriorate or its paint may peel off.
    • When using a commercially available chemical cloth or cleaning cloth, ask its sales company if you can use it for cleaning the TV.
    • Do not use a commercial available screen protective filter.

    How to clean

    • Do not touch screen surface due to special treatment.
    • For screen, gently wipe with microfiber cloth.
    • Gently wipe dirt on the exterior (dust, skin oil of hands, etc.) with a dry, soft cloth, such as an eyeglass cleaner.
    • If ink from an oil marker gets on the TV, soak a cloth in synthetic detergent thinned with water and squeeze it tightly, then wipe the ink off with it. Lastly, softly wipe with a microfiber cloth.
    • When using a mild detergent solution, dilute it by less than 1%.
    • Do not use detergent with abrasives such as a cleanser.
    • The liquid crystal order may collapse by pressure when wiping the LCD and it may look like dirt. Turn off and on the power to recover this condition.
    • Wipe the printed surface such as CH +, CH -, or HDMI2 of the TV carefully with a soft dry cloth.
    • The printed surface may get damaged if scratched by your nails.
    • Since the distance between the television and stand (table top stand) is thin, your hand may get pinched. It is recommended to use a mop with a stick.
    • Dust may adhere near the vent of the TV. Tenacious adhesion may become a cause of failure. It is recommended to vacuum dust with a vacuum cleaner once a month.
    • Soak a cloth in neutral detergent diluted with water, firmly wring it, wipe off the dirt on the remote control, and then lightly wipe the remote control with a dry cloth.
      Note: If battery fluid is leaking, wipe off the fluid in the battery compartment of the remote control well before inserting new batteries.