Due to the impact of coronavirus (COVID-19), Internet traffic is currently increasing in each region. To reduce the load of bandwidth usage, some video streaming services have announced that they are lowering the video quality of their streaming content. Because of this, customers may experience poorer video quality than they are accustomed to with some content. Even if the title of the content says 4K or High resolution, it may actually be delivered in standard resolution (SD).
BRAVIA TV displays videos according to the resolution delivered by these video streaming services, so if the video quality of the streaming content is lower, it is not a malfunction with the TV. For further information, such as detailed plans or restriction periods, check with the appropriate video streaming service application distribution company.