Article ID : 00106317 / Last Modified : 18/01/2021

How to troubleshoot TV picture and screen issues

There are lines on the screen, the screen is blurred, has double images, is too bright or dark, or has odd colors.

    Select the symptom of your TV and then follow the instructions provided to troubleshoot and resolve the issue.


    Lines on the screen (vertical/horizontal lines, bands)

    Blurred screen (Blurry, Hazy, Dull)

    Double images (Ghost image, Double image)

    Abnormal display

    Contrast issues (Too bright or dark)

    Grey screen

    Odd colours on the screen (Solarization, No color, faded, Intermixing/Spreading of color)

    Basic checkpoints on screen issues (Lines/Blurred/Odd colours) from the Audio/Video device

    Other screen issues