This article covers a selection of popular solutions for internet connection.
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- Android TV™ models
- Other TV models
- Using the WPS button
What is WPS (Push Button) and how to use it to connect a TV, Blu-ray Disc player or other Internet capable device to a Network wirelessly (Wi-Fi)
The TV cannot connect to the Internet
On Android TV models, before proceeding with the options listed below, first try restarting the TV.
NOTE: If the issue is not solved by restarting, or if you do not have an Android TV, refer to the following troubleshooting articles.
- The BRAVIA TV cannot be connected to the Internet: how to perform a network diagnosis.
- Error: 1107, 2123, 3218, 5010 or 7003 appears during the network setup or when attempting to access Internet content on the TV.
The Wi‑Fi connection is unstable
Unable to watch Internet video content