Article ID : 00154034 / Last Modified : 12/10/2023Print

There is no picture on the TV screen.

    Before you start:

    When turning on any of the following models, if the screen goes black, or only the Info banner is displayed, please refer to the No picture or only Info banner is displayed when turning on the TV article.

    • Target models: W8K, X74K, X75K, W8L, X64L, X70L, X74L, X75L, X77L series

    Choose your issue:

    When the screen goes black (if the conditions in the following items do not apply):

    The screen is black and the standby indicator blinks in red:

    The screen is black and the standby indicator turns off:

    Images from a connected device are not displayed:

    Models equipped with the Presence Sensor:

    If the above steps do not help to resolve the issue, the TV may require service. Go to Product Repair.