The following may cause why the Netflix icon is missing on your TV screen:
NOTE: Because each of these causes represents a possible solution to this issue, check to make sure that the Internet video app does not reappear after completing each step.
- Internet video stations are missing.
- A Network Error appears when trying to access or stream Internet video content using the Netflix app on the Blu-ray Disc player.
- Feature not available or Service cannot be accessed at this time error appears when trying to access an Internet video app.