The described symptom may require further troubleshooting or a repair service. Please select your country from the list below for further contact details to get in touch with us.
Australia
Proceed to Book Service Request form to submit your request.
If you require phone support, please contact us at: 1300 137 669
Operating hours: Monday-Sunday 9:00 am - 6:00 pm
Hong Kong
Proceed to Book Service Request form to submit your request.
If you require phone support, please contact us at: (852) 2833 5129
Operating hours: Monday-Saturday 9:00 am - 6:00 pm (Closed on Sundays and Public holidays)
India
Proceed to Book Service Request form to submit your request.
If you require phone support, please contact us at: 18001037799 (Toll-free)
Operating hours: Monday-Sunday 9:00 am - 7.30 pm
Indonesia
Proceed to Book Service Request form to submit your request.
If you require phone support, please contact us at: (62) 1500 323
Operating hours: Monday-Sunday 8:00 am - 7.00 pm (Closed on Public holidays)
Malaysia
Proceed to Book Service Request form to submit your request.
If you require phone support, please contact us at: 1300-88-1233
Operating hours: Monday-Friday 9:00 am - 6.00 pm
Middle-East, Pakistan & Africa
Proceed to Contact Us form to submit your request.
If you require phone support, please contact us at:
Customer support hotline for UAE: 800-7669 (toll free)
Customer support hotline for Other countries: +971-800-7669 (International rates apply)
Operating hours: Monday-Friday 9:00 am - 5:30 pm
New Zealand
Proceed to Book Service Request form to submit your request.
If you require phone support, please contact us at: 0800 766 969
Operating hours: Monday-Sunday 9:00 am - 6.00 pm
Philippines
Proceed to Contact Us form to submit your request.
Alternatively, SMS support is also available.
SMS:
Key in [Sonyphils] space [name] space [message] then send to 0917-8205374.
Singapore
Proceed to Book Service Request form to submit your request.
If you require phone support, please contact us at: 6544 8600
Operating hours: Monday-Friday 9:00 am - 6.00 pm (Closed on Public holidays)
Taiwan
Proceed to Book Service Request form to submit your request.
If you require phone support, please contact us at: (02) 4499111
Operating hours: Monday-Friday 9:00 am - 8.00 pm / Saturday 9:00 am - 5.00 pm
Thailand
Proceed to Book Service Request form to submit your request.
If you require phone support, please contact us at: 02-715-6100
Operating hours: Monday-Saturday 9:00 am - 5.30 pm (Closed on Public holidays)
Vietnam
Proceed to Book Service Request form to submit your request.
If you require phone support, please contact us at: 1800 588 885
Operating hours: Monday-Friday 7:00 am - 10.00 pm / Saturday-Sunday 7:00 am - 7.00 pm (Closed on Public holidays and Lunar New Year)
Other Regions
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