Article ID : 00225073 / Last Modified : 04/12/2020Print

Netflix issue; Check the following

    Service may not be available (such as being unable to watch videos or login) due to the system maintenance by the network service provider. 
    Check Netflix service availability here first. 

    If the service is available, please refer to below for further troubleshooting. 
    What to do when an error appears while using Netflix
    When streaming Netflix Ultra HD, the image is not in 4K.
    Help Center (links to external website)

    Please refer the support page for your TV model for any latest information. 


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