Article ID : 00203359 / Last Modified : 25/05/2020

BRAVIA TV Troubleshooting Guide

    Save time, fix your TV online:

    Hint: Want to know how to connect your devices to your TV? Refer to the BRAVIA TV Connectivity Guide

    The TV has no power TV turns off or randomly restarts An LED keeps flashing on the TV Slow or unresponsive remote
    Missing channels & signal quality Abnormal Picture/Screen No Picture TV hangs/freeze
    External inputs & peripherals (USB, HDMI, Screen Mirroring/Cast, Bluetooth) No audio, poor audio quality or mechanical sounds Network, WiFi & Internet I cannot use Voice Search function (Only for Android TV)
    Firmware Update issues Troubleshooting Apps issues Physical damage


    If your questions aren't covered in this guide, please enter your query in the search bar on the main Sony support website.