Article ID : 00203320 / Last Modified : 17/04/2022

(Wireless) Connection diagnosis results are displayed as not accessible (or Failed), Failed, Failed

    After performing a network diagnosis, the result may appear as:

    1. Wireless device on TV: Failed
    2. Local Access: Failed
    3. Internet Access: Failed

    Activate the built-in wireless function

    1. Open the Settings screen. How to access Settings
    2. The next steps will depend on your TV menu options:
      • Select Network & InternetWi-Fi and set to On.
      • Select NetworkAdvanced SettingsBuilt-in Wi-Fi and set to On.
    3. Test the connection again.

    Is the problem solved?

    No, take me to the next step

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