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Sony SupportLCD TVs (BRAVIA)

KD-55X7000F

Included components may vary by country or region of purchase: RMT-TX300P, RMT-TX300E, RMT-TX300T

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    Firmware / SoftwareManualsQuestions & Answers
    Important Information

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    Important Information

    • End of support notification for products using the Windows 7 operating system
    • Notice for BRAVIA TV owners: Termination of VEWD TV Store on Sony 2012 through 2018 BRAVIA TVs
    • Software Update for Enhanced Security
    • Notice regarding discontinuation of TV Programs and Video on Demand
    • Notice for certain Sony BRAVIA LCD TVs Repeated Reboot and Temporary Disabled Internet Services

    Firmware / Software

    Looking for Firmware / Software Update of your TV?

    Find out where to find and how to update here.

    Support by Sony mobile app

    Stay informed about news, software/firmware updates and more!

    Release Date
    • Firmware update to v1.931 for Asia PacificRelease Date: 07/02/2023
      07/02/2023

    Manuals

    • Arabic
    • English
    • French
    • Indonesian
    • Persian
    • Russia
    • Simplified Chinese
    • Thai
    • Traditional Chinese
    • Vietnamese
    File Size
    Release Date
    • Help Guide (Web manual) - Hong KongFile size is not provided.Release Date: 29/09/2020
      29/09/2020
    • Help Guide (Web manual)File size is not provided.Release Date: 29/11/2019
      29/11/2019
    • Help Guide (Web manual) - TaiwanFile size is not provided.Release Date: 29/11/2019
      29/11/2019
    • Help Guide (Web manual) - TaiwanFile size is not provided.Release Date: 29/11/2019
      29/11/2019
    • Help Guide (Web manual)File size is not provided.Release Date: 16/04/2019
      16/04/2019
    • Help Guide (Web manual) - Hong KongFile size is not provided.Release Date: 11/06/2018
      11/06/2018
    • [PDF]Operating Instructions(4.85 MB)Release Date: 11/06/2018
      4.85 MB
      11/06/2018
    • [PDF]Operating Instructions(2.38 MB)Release Date: 25/04/2018
      2.38 MB
      25/04/2018
    • [PDF]Startup Guide(2.93 MB)Release Date: 25/04/2018
      2.93 MB
      25/04/2018
    • [PDF]Startup Guide(2.36 MB)Release Date: 25/04/2018
      2.36 MB
      25/04/2018

    Questions & Answers

    • BRAVIA TV Troubleshooting Guide
    • What is the recommended viewing distance for televisions?
    • Repair Cost & Service Charges
    • Setup and Troubleshoot Netflix
    • What are the button functions of my Sony TV remote control?
    • Netflix errors messages and error codes
    • How to determine which version of the Netflix app is on my Sony device?
    • Network Services / Apps Status (Netflix, Amazon Video, YouTube, Spotify)
    • Internet streaming videos stop, pause, buffer, or the picture and sound quality is poor.
    • The Netflix icon is missing.
    • Will My TV Output Dolby Digital Plus Audio While Streaming on Netflix App?
    • When streaming Netflix Ultra HD, the image is not in 4K.
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