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Sony SupportLCD TVs (BRAVIA)

KD-49X7002E

123 cm (49) Motionflow XR 200 (Native 50 Hz), Black bezel, Gunmetal U Slate stand / Included components may vary by country or region of purchase: RMT-TX301P

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Firmware / SoftwareManualsQuestions & Answers
Important Information

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Important Information

  • End of support notification for products using the Windows 7 operating system
  • Notice for BRAVIA TV owners: Termination of VEWD TV Store on Sony 2012 through 2018 BRAVIA TVs
  • Termination of Serial Abtak service on Sony 2016 through 2018 BRAVIA Android and non Android TVs
  • Software Update for Enhanced Security
  • Notice regarding discontinuation of TV Programs and Video on Demand
  • Notice for certain Sony BRAVIA LCD TVs Repeated Reboot and Temporary Disabled Internet Services

Firmware / Software

Looking for Firmware / Software Update of your TV?

Find out where to find and how to update here.

Support by Sony mobile app

Stay informed about news, software/firmware updates and more!

Release Date
  • Firmware update to v1.931 for Asia PacificRelease Date: 07/02/2023
    07/02/2023
  • Firmware update to v1.535 for Asia PacificRelease Date: 28/03/2018
    28/03/2018

Manuals

  • English
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File Size
Release Date
  • Help Guide (Web manual)File size is not provided.Release Date: 30/09/2020
    30/09/2020
  • Help Guide (Web manual)File size is not provided.Release Date: 29/09/2020
    29/09/2020
  • Help Guide (Web manual) - IndiaFile size is not provided.Release Date: 25/11/2019
    25/11/2019
  • [PDF]Operating Instructions(899 KB)Release Date: 23/03/2017
    899 KB
    23/03/2017
  • [PDF]Startup Guide(449 KB)Release Date: 12/03/2017
    449 KB
    12/03/2017

Questions & Answers

  • BRAVIA TV Troubleshooting Guide
  • Mirror, cast, or display the content or screen of a mobile device on the TV screen
  • Setup and Troubleshoot Netflix
  • Location of service & repair centers in India
  • How do I register a Sony product for the standard manufacturer's warranty?
  • Netflix errors messages and error codes
  • How to determine which version of the Netflix app is on my Sony device?
  • Network Services / Apps Status (Netflix, Amazon Video, YouTube, Spotify)
  • Internet streaming videos stop, pause, buffer, or the picture and sound quality is poor.
  • The Netflix icon is missing.
  • Will My TV Output Dolby Digital Plus Audio While Streaming on Netflix App?
  • When streaming Netflix Ultra HD, the image is not in 4K.
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