Android TV system software FAQ
For assistance with software and app updates, please select a topic from the list below:
IMPORTANT: For any model-specific information regarding any of the steps in these solutions, refer to the supplied operations manual. Manuals are posted on your model support page.
- What are the applications that I can update from App updates in the Help screen?
- Update pre-installed Apps on your Android TV
- Apps won't install or update from the Google Play store
- How to perform a software update
- How long does the software update on the Android TV take?
- The screen for software update appears during the initial setup of the Android TV
- Android TV: find the model name, serial number, and software version of your TV
- Changes with the Home Menu after the software update
Update Troubleshooting and Errors
- Android TV software update doesn't start
- Error 2123: Appears during a software update on an Android TV
- Software update doesn't complete using the TV menu
- Error: Software Update appears when using some of the functions and applications of the TV