Article ID : 00117857 / Last Modified : 30/04/2024Print

How to confirm the MAC address on the Google TV™ or Android TV™.

    IMPORTANT: This article applies only to specific products and/or operating systems. Check the Applicable Products and Categories section of this article before starting these steps.

    Confirm the MAC address as follows.

    1. On the remote control, press the HELP button, or press the (HOME) button and select AppsSee allHelp.
    2. The next steps will depend on your TV menu options:
      • Select Status & DiagnosticsNetwork status and diagnostics.
      • Select Status & DiagnosticsView network status.
      • Select View network status.
      • Select Contact us.
      • Select Contact & SupportSystem InformationMAC Address (Wired)/MAC Address (Wireless).

    Notes:

    • When you connect the TV to a network by wired LAN, the MAC address of the wired LAN interface is displayed.
    • When you connect the TV to a network by Wi-Fi, the MAC address of the Wi-Fi interface is displayed.
    • When you do not connect the TV to a network, the MAC address of the both the wired LAN and Wi-Fi interfaces are displayed.