Sony SupportHT-S60 / BRAVIA Theatre System 6

Article ID : 00356667 / Last Modified : 27/06/2025Print

There is no sound or the Bluetooth connection fails when the soundbar or home theater system is connected to a Windows computer​​​​​​

    1. Check the following:

      Note: We cannot guarantee the computer works with the soundbar or home theater system. For details on your computer's specifications or operation, contact the computer manufacturer or software company.

      • Make sure the computer's volume is not muted.
      • Make sure the device you want to connect is set as a playback device on your computer.
      • In the Sound settings of the computer, check that the device is set as Default Device.
      • Stop the music software on your computer, and restart it.
      • Turn off the Bluetooth function on the computer once, then turn it on and try reconnecting to the device again.
      • Delete the device information on your computer and perform the Bluetooth pairing again.

    2. If the issue is still not resolved after completing Step 1, follow these steps to set the Bluetooth Connection Quality setting to Priority on Stable Connection.

      1. Open the BRAVIA Connect app.
      2. Select Settings → Bluetooth Settings.
      3. In the Bluetooth Connection Quality setting menu, select Priority on Stable Connection, then tap OK.