The USB device is not recognized on my HT-RT3

If your USB device isn't being recognized, try these steps:

1. Restart the System:

   • Turn the system off.
   • Remove the USB device and reconnect it.
   • Turn the system back on.

2. Check Connections:

   • Ensure the USB device is securely connected to the USB port.
   • Avoid using a USB hub; connect the USB device directly to the subwoofer.

3. Inspect the USB Device:

   • Verify that the USB device or cable isn’t damaged.
   • Make sure the USB device is powered on if applicable.

Following these steps should resolve most recognition issues. If the problem persists, try a different USB device to confirm compatibility.

Check the files are in the supported format:

Music

Video

Note:

• Some files may not play depending on the file format, the file encoding, or the recording condition.
• Some files edited on a PC may not play.
• The system does not play coded files such as DRM and Lossless.
• The system can recognize the following files or folders in USB devices:
  • up to 200 folders
  • up to 150 files/folders in a single layer
• Some USB devices may not work with this system.
• The system can recognize Mass Storage Class (MSC) devices.