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Sony SupportSound Bars and Surround Speakers

HT-A7000

7.1.2ch Dolby Atmos®/ DTS:X® Soundbar | HT-A7000 / Included components may vary by country or region of purchase: RMT-AH509U, RMT-AH509J

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DownloadsManualsQuestions & Answers

Demonstration & Installation of Home Theater Systems

Excluding SA series
*Terms & Conditions apply

Connectivity Guide to TV

Learn how to connect your audio & video products to your TV.
*Selected product categories only
Important Information

Popular Topics

Purchase Parts and Accessories

Find replacement remote controls, parts and accessories.

Sound Bar Troubleshooting Guide

Save time, fix your Sound Bar Online
  • Always update to the latest Software / Firmware version to enjoy the latest features & better performance!

Where to Buy

Buy the latest genuine products only from our authorized dealers.

Important Information

  • End of support notification for products using the Windows 7 operating system
  • Notice for certain Sony Blu-ray & DVD Players, Home Theater Systems, and A/V Receivers: Temporarily Disabled Internet Services
  • Windows 10 information

Downloads

Support by Sony mobile app

Stay informed about news, software/firmware updates and more!

Release Date
  • Firmware Update to Version 1.278Release Date: 14/04/2022
    14/04/2022
  • Sony | Music CenterRelease Date: 22/03/2022
    22/03/2022

Manuals

  • Arabic
  • English
  • French
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  • Russia
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  • Traditional Chinese
File Size
Release Date
  • Help Guide (Web manual)File size is not provided.Release Date: 10/04/2022
    10/04/2022
  • [PDF]Operating Instructions - For Africa and Middle East(7.22 MB)Release Date: 10/04/2022
    7.22 MB
    10/04/2022
  • [PDF]Operating Instructions - For Asia(except for India)(7.48 MB)Release Date: 10/04/2022
    7.48 MB
    10/04/2022
  • [PDF]Operating Instructions - For Europe and India(3.81 MB)Release Date: 10/04/2022
    3.81 MB
    10/04/2022
  • [PDF]Operating Instructions - For Oceania(3.71 MB)Release Date: 10/04/2022
    3.71 MB
    10/04/2022
  • [PDF]Startup Guide - For Africa and Middle East(1.04 MB)Release Date: 10/04/2022
    1.04 MB
    10/04/2022
  • [PDF]Startup Guide - For Americas, Europe, Oceania, and India(1.02 MB)Release Date: 10/04/2022
    1.02 MB
    10/04/2022
  • [PDF]Startup Guide - For Asia(except for India)(1.11 MB)Release Date: 10/04/2022
    1.11 MB
    10/04/2022

Questions & Answers

  • Cannot hear the TV sound from the Sound Bar, Home Theater System, or Home Audio System
  • Sound from the Subwoofer is too low.
  • Unable to control volume using the multi-room group feature.
  • [VIDEO] How To Update Firmware On Your HT-A7000 Or HT-A9 Home Theater Systems
  • [VIDEO] How To Connect A Subwoofer Or Wireless Rear Speakers To Your HT-A7000 or HT-A5000 Sound bar
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