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Sony SupportBlu-ray Home Theater Systems

BDV-N990W

Included components may vary by country or region of purchase: SS-CTB111, RM-ADP076, SS-TSB113, SS-WSB112, SS-TSB114, RM-ADP074, RM-ADP077, RM-ADP073

  • Specifications

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DownloadsManualsQuestions & Answers

Demonstration & Installation of Home Theater Systems

Excluding SA series
*Terms & Conditions apply

Connectivity Guide to TV

Learn how to connect your audio & video products to your TV.
*Selected product categories only
Important Information

Popular Topics

Purchase Parts and Accessories

Find replacement remote controls, parts and accessories.
  • How to troubleshoot low sound or no audio from the rear surround sound speakers.
  • PUSH POWER / PROTECT / PROTECTOR is flashing in the display of the home audio device.
  • Always update to the latest Software / Firmware version to enjoy the latest features & better performance!

Where to Buy

Buy the latest genuine products only from our authorized dealers.

Important Information

  • End of support notification for products using the Windows 7 operating system
  • Termination of displaying disc-related information using Gracenote database on certain Blu-ray Disc players and Blu-ray Disc Home Theater systems
  • Notice for certain Sony Blu-ray & DVD Players, Home Theater Systems, and A/V Receivers: Temporarily Disabled Internet Services
  • Notice for end of “vTuner” network service on September 17, 2015
  • Windows 10 information
  • Notice for Sony product owners: Regarding Termination of YouTube service availability on 2012 Sony video and audio products
  • Notice for “vTuner” Network Service Suspension - Updated on 23rd January 2015
  • Notification regarding vTuner Radio Service
  • Notice for Sony product owners: Termination of Facebook App on Sony Blu-ray Players and Blu-ray Home Theatre Systems
  • Notice for “vTuner” Network Service Issue - Updated on 17th October 2014

Downloads

Support by Sony mobile app

Stay informed about news, software/firmware updates and more!

Release Date
  • BDV-N590/N890W/N990W Firmware Upgrade Version M13.R.0510Release Date: 22/12/2014
    22/12/2014

Manuals

  • Arabic
  • English
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  • Simplified Chinese
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  • Thai
  • Traditional Chinese
  • Ukrainian
File Size
Release Date
  • [PDF]Operating Instructions - For Europe, Asia, Africa, Middle East(3.15 MB)Release Date: 19/02/2013
    3.15 MB
    19/02/2013
  • [PDF]Operating Instructions - For Australia(3.08 MB)Release Date: 21/11/2012
    3.08 MB
    21/11/2012
  • [PDF]Installation Guide(1.91 MB)Release Date: 05/11/2020
    1.91 MB
    05/11/2020
  • [PDF]Installation Guide(1.15 MB)Release Date: 22/01/2012
    1.15 MB
    22/01/2012
  • [PDF]Installation Guide(771 KB)Release Date: 09/01/2012
    771 KB
    09/01/2012
  • [PDF]Startup Guide - For Thailand(1.98 MB)Release Date: 27/03/2012
    1.98 MB
    27/03/2012
  • [PDF]Startup Guide - For Africa(449 KB)Release Date: 14/02/2012
    449 KB
    14/02/2012
  • [PDF]Startup Guide - For Australia, Singapore, Taiwan(1.07 MB)Release Date: 19/01/2012
    1.07 MB
    19/01/2012
  • [PDF]Startup Guide - For Middle East(814 KB)Release Date: 19/01/2012
    814 KB
    19/01/2012
  • [PDF]Startup Guide - For Middle East, India(826 KB)Release Date: 19/01/2012
    826 KB
    19/01/2012

Questions & Answers

  • How to perform a factory reset on a Blu-ray Disc Player or Network Media Player.
  • What is MHL?
  • Setup and Troubleshoot Netflix
  • How to upgrade the firmware of Home Theatre System?
  • The Facebook icon on my player is missing.
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