Article ID : 00260303 / Last Modified : 24/08/2021

I forgot my password to unlock the screen, what can I do?

I can’t unlock my phone, what can I do? I forgot my screen password, what can I do? I forgot my screen password and forgot my Google account username & password, what can I do?

    Solution

    If you forget your screen lock PIN or password or pattern and you also don’t remember your Google account Username and Password to reset the device, You Must Visit our Service centre for further guidance.

    If you remember your Google account Username & Password, then to reset your Xperia device click on I can’t unlock my screen (Android version 5.0 or higher).