Article ID : 00248428 / Last Modified : 22/08/2023Print

How can I find my Headphones model name and serial number?

    The seven-digit serial number can usually be found on the original packaging of your product. 

    Alternatively, you can also find the model name and serial number on the product or on the case. Below are some examples of where you can find the model and serial number for different types of headphones.

    Headband Headphones

    You can usually find the model name and seven-digit serial number either on the headband or inside the head-padding, as shown in the image below

    Headband Headphones

                                                                                      Example for WH-1000XM5


    Truly Wireless Headphones

    The model name and seven-digit serial number are located either on the bottom or within or behind the charging case, as illustrated below.

    Truly Wireless Headphones WF-1000XM3
    Example for WF-1000XM3

    Truly Wireless Headphones WF-1000X
    Example for WF-1000X

    Linkbuds model name location

    Example for WF-L900 (Linkbuds)


    Gaming Headset

    You can usually find the model name and seven-digit serial number on the headband slider of left channel, as shown in the image below


    Off-ear Headphone

    You can usually find the model name and seven-digit serial number on the neckband, as shown in the image below


    In-ear Headphone

    You can usually find the model name and seven-digit serial number on the inside of the right channel, as shown in the image below

    Example for WI-C100


    Note:  Some headphones don't have a serial number on them.