IMPORTANT: This article applies only to specific products and/or operating systems. Check the Applicable Products and Categories section of this article before starting these steps.
Follow these steps to transfer pictures from the camera to your computer running on Windows or macOS using USB connection.
If you are looking for information on using PlayMemories Home instead, please refer to Frequently Asked Questions for PlayMemories Home
- Before proceeding, make sure the camera supports USB connectivity and that it is supported for use with the operating system installed on the computer. To check the specifications of the camera and for other model-specific information, refer to the camera instruction manual.
- To transfer images from the internal memory of a camera, the recording media must first be removed. Not all cameras have an internal memory. Consult the instruction manual of your camera if needed.
- The procedure to transfer pictures from a digital still camera to a computer with a USB connection depends on both the capabilities of the camera and the operating system of the computer. Although the transfer procedure using USB is similar among most digital still image cameras, there are still a few differences that may require slightly different steps.
Select the appropriate computer operating system for the procedure to transfer pictures using a USB connection: