Please select a topic below for troubleshooting assistance for your camera:
Focus & Auto Focus / Lens fungal
Focus & Auto Focus articles / Lens fungal
Creators’ App articles
Memory Card articles
If your questions aren't covered in this guide, please enter your query in the search bar on the main Sony support website.
You will find Frequently Asked Questions to help you get started with the Sony α (Alpha) Camera here.
For information on warranty, please select your country / area from Warranty Information page
If your camera has taken physical damage (for example, liquid damage, improper handling, selector knob/button damage, etc), please consult your nearest Authorised Sony Service Center.
Note: Physical damage is not covered by the standard warranty.