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Sony SupportDSC-W Series

DSC-W360

Included components may vary by country or region of purchase: BC-CSN/BC-CSNB

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Firmware / SoftwareManualsQuestions & Answers
Important Information

Recommended Articles

Where can I buy a new or replacement remote control and other accessories?
Sony Support on YouTube
How to transfer pictures or movies from the camera or camcorder to a computer using USB connection
Where can I buy genuine Sony products?
α (Alpha) service facilities
How to change the language in the settings of the camera.
An error code beginning with E:**, C:**, or System error appears on my compact camera.
How can I connect my phone with my Camera / Handycam / Action Cam?

Important Information

  • Notice to customers using PlayMemories Home, Action Cam Movie Creator, MVR Studio and Sony Raw Driver
  • End of support notification for products using the Windows 7 operating system
  • Termination of Map View in PlayMemories Home (Windows version) and the map display function in GPS Image Tracker
  • Windows 10 information
  • Konica Minolta Products’ Service Closure Notice
  • Notice to Customers using Picture Motion Browser Software - Discontinuation of Download Service for Picture Motion Browser Software

Firmware / Software

Looking for Firmware Update of your camera?

Release Date
  • PlayMemories HomeRelease Date: 14/02/2019
    14/02/2019

Manuals

Imaging Edge Desktop: How to use

Learn how to view, adjust, and edit images on Windows or Mac
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File Size
Release Date
  • [PDF]Operating Instructions(28.43 MB)Release Date: 23/06/2010
    28.43 MB
    23/06/2010
  • [PDF]Operating Instructions(385 KB)Release Date: 23/06/2010
    385 KB
    23/06/2010
  • [PDF]Operating Instructions(4.74 MB)Release Date: 23/06/2010
    4.74 MB
    23/06/2010
  • [PDF]Operating Instructions(4.65 MB)Release Date: 23/06/2010
    4.65 MB
    23/06/2010
  • [PDF]Operating Instructions(2.62 MB)Release Date: 22/06/2010
    2.62 MB
    22/06/2010
  • [PDF]Operating Instructions(2.46 MB)Release Date: 25/03/2010
    2.46 MB
    25/03/2010
  • [PDF]Operating Instructions(9.54 MB)Release Date: 25/03/2010
    9.54 MB
    25/03/2010
  • [PDF]Operating Instructions(4.64 MB)Release Date: 25/03/2010
    4.64 MB
    25/03/2010
  • [PDF]Operating Instructions(1.01 MB)Release Date: 25/03/2010
    1.01 MB
    25/03/2010
  • [PDF]Operating Instructions(4.98 MB)Release Date: 25/03/2010
    4.98 MB
    25/03/2010
  • [PDF]Operating Instructions(3.06 MB)Release Date: 25/03/2010
    3.06 MB
    25/03/2010
  • [PDF]Operating Instructions(3.27 MB)Release Date: 25/03/2010
    3.27 MB
    25/03/2010
  • [PDF]Operating Instructions(3.07 MB)Release Date: 14/01/2010
    3.07 MB
    14/01/2010
  • [PDF]Operating Instructions(4.84 MB)Release Date: 14/01/2010
    4.84 MB
    14/01/2010

Questions & Answers

  • How to photograph fireworks with Cyber-shot
  • Shooting night scenes or decorative lighting with Cyber-shot
  • Shooting landscapes and flowers with Cyber-shot
  • The lens is stuck and will not open, retract, or extend.
  • The camera turns off by itself after I transfer images to the computer with the PlayMemories Home software.
  • Can the date be recorded on an image?
  • How to change the language in the settings of the camera.
  • How to transfer pictures and videos from a camera to a computer or device
  • How can I connect my phone with my Camera / Handycam / Action Cam?
  • How to import or transfer photos and videos to a Windows computer using the PlayMemories Home
  • How to import or transfer photos and videos to a Macintosh computer using the PlayMemories Home.
  • The power does not turn ON even if the battery pack or AC adapter is attached to the camcorder.
  • The battery does not charge.
  • What lenses, batteries, or accessories are compatible with my camera or camcorder?
  • The battery drains quickly.
  • The battery or camera becomes hot or very warm to the touch.
  • Will the battery pack always charge when the camera is connected to a computer or AC adapter?
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Videos

[VIDEO] How to update the firmware of your Sony Alpha Cameras for Windows
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