Article ID : 00273563 / Last Modified : 02/11/2022Print

How can I limit synchronization problems between the video and audio during livestreams?

    IMPORTANT: This article applies only to specific products and/or operating systems. Check the Applicable Products and Categories section of this article before starting these steps.

    When inputting audio from the internal microphone of the camera

    Synchronization problems between the video and audio can be limited because both are simultaneously output from the camera.

    When inputting audio using an external microphone

    If the external microphone is connected to the Multi Interface Shoe*1 or microphone jack of the camera, synchronization problems between the video and audio can be limited just like when using the internal microphone.​If the external microphone is connected to a computer, synchronization problems between the video and audio can be limited by using livestreaming software like OBS.

    • *1 Only models equipped with a Multi Interface Shoe