The HDMI cable connector still feels loose even after firmly inserted into the camera
IMPORTANT: This article applies only to specific products and/or operating systems. Check the Applicable Products and Categories section of this article before starting these steps.
To relieve the force on the HDMI connector, a floating structure design is used to distribute the load on the connector when the cable is inserted or removed. This results in a small amount of movement when the cable is connected and is a normal part of the camera operation.
This short video demonstrates the connection and floating structure.
Note: Use the supplied cable protector to stabilize cable connections and prevent cables from disconnecting when using the camera.