Sony SupportHome Video
Select the appropriate headphones type or model for troubleshooting steps:
Go to the Headphones Troubleshooting Guide top page
Please accept Youtube cookies to watch this video
Access your cookie preferences below and make sure to switch on the Youtube cookie under the 'Functional' section.
Register your product
Get access to all information, keep your product up to date and enjoy great deals.
A place where you can find solutions and ask questions
Contact our Support team
Repair & Warranty
Book, track or maybe even avoid a repair
Support by Sony (Mobile App)
Never miss an update again! Find information and receive instant notifications about your product