The sound is delayed or the picture and sound are out of sync.
IMPORTANT: This article applies only to specific products and/or operating systems. Check the Applicable Products and Categories section of this article before starting these steps.
Due to the characteristic of Bluetooth wireless technology, a slight delay occurs in the receiving end, compared to the transmitting end. In particular, when receiving sound from a video, the sound may run slower than the image.
- These occur even when using the Speaker Add, Wireless party chain, or Party Connect functions with Bluetooth connection.
- A slight delay may also occur when viewing videos using LDAC.