Wireless Speaker Troubleshooting Guide
IMPORTANT: This guide is only applicable for Wireless portable speaker models with a prefix of "SRS". For other models, please refer to the Sony support website for solutions
Click on the topic to view the Troubleshooting steps:
Cannot Charge / Battery is not lasting
Bluetooth pairing issues
Sound skipping / Noise occurs
Low or Distorted Sound
If your questions aren't covered in this guide, please enter your query in the search bar on the main Sony support website.