Article ID : S500028982 / Last Modified : 11/04/2018

How do I re-install Outlook Express Ver.5* on Windows 2000?

    How do I re-install Outlook Express Ver.5* on Windows 2000?
    or
    Outlook Express Ver.5* does not work normally and the following symptoms occur to my Windows 2000 pre-installed VAIO computer. How do I re-install it on Windows 2000?

    --Symptoms--
    - Outlook Express does not start and nothing happens even if I click the icon.
    - When I try to send or receive mails, the "forced termination" message appears and the program terminates.
    - When I try to start Outlook Express, an error message appears and the program fails to start.
    - The starting position of a message deviates from its original position on the message creation window.


    For further information, please refer to Microsoft's technical support website.

    Article ID: Q245419
    Last Reviewed: July 31, 2001
    Title: OLEXP: You Receive an Error Message or Are Unable to Start Outlook Express
    Link: http://support.microsoft.com/support/kb/articles/Q245/4/19.ASP

    Since this requires registry editting, please be careful when proceeding with the solution.