Please check if your system is currently up to date:
- At the Home menu screen, use the arrows and ENTER keys on the remote control to select All Apps → Settings → About → System Updates and then press the ENTER button
- Select Check now, and then press ENTER
Note: If the message says Your system is currently up to date, your Network Media player has the latest firmware. If a firmware version is shown, an update is available. Please follow the on-screen instructions to complete the update.